Top Satellite France
General office
Top Satellite
18 Villa Saint Michel
Paris
,75018
France
Phone: +33 609758109
Site: http://www.topsatellite.com
Contact Person
Serge Hadida / CEO
Phone: +33 609758109
Top Satellite
18 Villa Saint Michel
Paris
,75018
France
Phone: +33 609758109
Site: http://www.topsatellite.com
Contact Person
Serge Hadida / CEO
Phone: +33 609758109
- International VoIP Wholesale Provider
- Termination
- VoiceMaster
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Zigosoft
ZIGOSOFT was created in 2005 and is a private company with entirely Romanian capital whose main activity is to offer complex solutions and high quality services in IT&C domain.
ZIGOSOFT develops and implements top technologies for partners worldwide.
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